Frequently Asked Questions

To purchase Thomas Hayes Studio handcrafted furniture, simply email our team at sales@thomashayesstudio.com.(mailto:sales@thomashayesstudio.com) We’ll help you select pieces, confirm details, and guide you through ordering custom, made-to-order furniture designed and handmade in Los Angeles.

Requesting samples is easy. Visit the Available Finishes (https://www.thomashayesstudio.com/samplerequest)page on our website to order wood finish samples (Oak & Walnut) and other finish options. Whether you’d like a full set or a curated selection, samples help you confidently choose the right finish for your custom furniture project.

Yes. You do not need an interior designer to purchase from us. We work with both private clients and the design trade to create custom, handcrafted furniture. Email sales@thomashayesstudio.com (mailto:sales@thomashayesstudio.com)and we’ll guide you through sizing, finishes, upholstery, and the ordering process.

Yes. Explore our Ready-to-Go Collection (https://www.thomashayesstudio.com/ready-to-go)for pieces that are in stock and ready for immediate purchase with little to no lead time. These are hand-selected combinations curated by Thomas for quick delivery and effortless design impact.

We primarily offer COM/COL (Customer’s Own Material/Leather), so clients and designers can specify exactly what they want for upholstered custom furniture. We do keep shearling hides in stock for select projects, and for leather strapping/cord options you can view available choices on our finishes page.(https://www.thomashayesstudio.com/samplerequest) If you’re unsure what’s best for your application, email us (mailto:sales@thomashayesstudio.com)and we’ll help you spec it.

Our standard lead time is typically about 14 weeks from receipt of deposit and a completed order form. For the most accurate timeline—especially for custom furniture orders—email sales@thomashayesstudio.com.(mailto:sales@thomashayesstudio.com)

Yes. We offer an expedited production option that can reduce lead time by roughly half for an additional 25% expedite fee based on the order total. Availability varies by scope and production schedule—reach out (mailto:sales@thomashayesstudio.com)and we’ll confirm what’s possible.

Often, yes. Customizations are considered case-by-case depending on the design and feasibility. If you’re interested in a custom size, finish, upholstery, or detail change, email sales@thomashayesstudio.com (mailto:sales@thomashayesstudio.com)and we’ll review your request and collaborate on a tailored approach.

Very possibly. We sometimes share new releases, prototypes, and recent custom work on social before it’s added to the website. Email sales@thomashayesstudio.com (mailto:sales@thomashayesstudio.com)with a screenshot or link and we’ll confirm availability and next steps.

Thomas Hayes Studio is a Los Angeles–based furniture studio, with our workshop and showroom located in Hollywood, California. Our furniture is designed and handmade in Los Angeles, and we work with clients and interior designers both locally and nationwide. Learn about our approach on our About page. (https://www.thomashayesstudio.com/about)

Yes. We ship custom and ready-to-go furniture nationwide throughout the United States. Our team coordinates white-glove delivery and freight options depending on the piece, location, and scope of the project. For shipping details or a delivery quote, please contact sales@thomashayesstudio.com.(mailto:sales@thomashayesstudio.com)

Yes. We work closely with interior designers, architects, and trade professionals, and we do offer trade pricing. Our team is experienced in supporting custom specifications, timelines, and documentation needed for design projects. To inquire about trade accounts, please email sales@thomashayesstudio.com.(mailto:sales@thomashayesstudio.com)

We primarily work with solid hardwoods, including oak and walnut, selected for their durability, grain character, and ability to age beautifully over time. Wood species and finishes (https://www.thomashayesstudio.com/samplerequest)can be customized depending on the piece and project requirements.

Yes. In addition to residential projects, we create custom furniture for hospitality and commercial spaces, including restaurants, hotels, offices, and retail environments. Our designs balance aesthetics, durability, and scale, making them well-suited for high-use environments. Speak with our team about your needs by reaching out to sales@thomashayesstudio.com.(mailto:sales@thomashayesstudio.com.)